top of page

Terms & Conditions

Last Updated: [Insert Date]

Welcome to [Insert Brand Name]. We offer a social matchmaking platform connecting individuals in Hong Kong through curated group experiences, including group dinners and local social/sports activities such as group runs and hobby gatherings ("Events").

​

The Platform is owned and published by xxx.

​

1. General Principles & Scope of Service

  • Contractual Scope: These Terms and Conditions ("Terms") form the sole binding agreement between [Insert Brand Name] ("we," "us," or "our") and any user ("Client," "you," or "your") governing access to and use of our platform and services.

​

  • Services Provided: We connect members and coordinate arrangements at designated venues for social experiences (e.g., dinners, drinks, outdoor runs). We act solely as an event organizer and matchmaking platform—not as a venue owner, food provider, or athletic supervisor.

​

  • Acceptance & Amendments: By registering an account or participating in any Event, you agree to these Terms. We reserve the right to amend these Terms at any time; material updates will be notified via email at least 14 days prior to taking effect.

​

  • No Guarantees: We do not guarantee specific attendee compatibility, age profiles, gender ratios, or entirely unique participant pairings at any given Event.

 

2. Exclusions of Fees & Expenses

  • Membership Fee Coverage: The membership subscription fee strictly covers access to our matching platform, event coordination, and group organization.

​

  • Third-Party Expenses: The membership fee excludes all food, beverages, dining bills, venue entrance charges, transportation, personal equipment (e.g., running gear), or incidental costs.

​

  • Direct Payment: You are solely and individually responsible for settling your own food and drink bills directly with third-party vendors or venues.

​

  • Budget Preferences: You can select a budget preference when booking: $ for low, $$for medium, and$$$ for high. These symbols represent purely indicative price ranges. Actual prices charged by the Venue may change over time and depend on your consumption on site. Budget preferences are accordingly indicative; users are encouraged to review Venue prices directly to ensure they match their expectations.

 

3. Venues, Dietary Restrictions, and Allergies

  • Venue Modifications: We display event locations on the platform before each Event, but reserve the right to change the Venue at any time to ensure safety, proper capacity, or event quality.

​

  • Dietary Matching: While we endeavor to assign you to a Venue matching your dietary choices (e.g., vegetarian, meat, or fish), specific options cannot be guaranteed. Dietary selections are directional guidelines rather than guaranteed accommodations.

​

  • Allergens & Health Risks: Because we do not prepare or supply food and beverages directly, we cannot guarantee an allergen-free environment or prevent cross-contamination. You are strictly responsible for confirming with Venue staff that menu items are safe for your specific allergies or restrictions before consuming them.

​

  • Menu Suitability: You are encouraged to check the Venue's menu beforehand. If you find the menu unsuitable, please reach out to us and we will attempt to offer an alternative location or reschedule your slot, though changes cannot be guaranteed.

 

4. Hong Kong Severe Weather Protocol

  • Pre-Event Weather Cancellations: If the Hong Kong Observatory issues or announces an intention to issue a Red Rainstorm Warning, Black Rainstorm Warning, Severe Thunderstorm Warning, or Typhoon Signal No. 8 or higher on the day of a scheduled Event prior to its start time, the scheduled Event will be automatically suspended or canceled for safety.

​

  • Ongoing Outdoor Events: If an outdoor Event (such as a group run or outdoor gathering) is already in progress when a Thunderstorm Warning, Red/Black Rainstorm Warning, or Typhoon Signal No. 8 or higher is raised, the Event will be immediately stopped and participants must disperse or seek immediate shelter.

​

  • Ongoing Indoor Events: Indoor Events (such as group dinners, café meetups, or indoor gatherings) that are already in progress may continue at the discretion of the Venue management and attendees, provided it is safe to remain indoors. Participants choose to stay or leave entirely at their own discretion and risk.

​

  • Liability Exclusions for Weather: We are not liable for any disruption, cancellation, personal injury, travel expenses, or venue cancellation charges arising from severe weather conditions.

 

5. Community Features & Private Messaging

  • Profile Visibility: By using the platform, you acknowledge that your basic profile, bookings, and activity may be visible to other members to facilitate matching and connection.

  • Blocking and Reporting: You may block or report any user via the platform or by contacting customer support. We will make reasonable efforts to ensure you are not matched for the same Event as a user you have blocked.

  • Private Messaging: We may provide access to a private messaging feature allowing you to communicate with participants from Events you have attended. Use of messaging must strictly adhere to the conduct standards in Section 7.

 

6. Assumption of Risk and Release of Liability

  • 6.1 Scope of Platform Responsibility: We act strictly as an event organizer and matchmaking platform. We do not own, manage, prepare, cook, or serve food or beverages at any Event venues, nor do we supervise athletic or outdoor activities directly on-site.

​

  • 6.2 Venue Operations & Food Safety: Partner venues are independent third-party businesses solely responsible for their own food preparation, hygiene standards, allergen management, premises safety, and service quality. While we exercise reasonable care in selecting event locations, we are not liable for venue negligence, food quality issues, allergic reactions, food-borne illnesses, slip-and-fall incidents, or personal injuries occurring on venue premises.

  • 6.3 Voluntary Assumption of Risk: Joining any Event—whether dining out or participating in physical activities like group runs—is strictly voluntary. You voluntarily assume all associated risks, including food poisoning, allergic reactions, athletic injuries, personal property loss or theft, and traffic incidents occurring before, during, or after an Event.

  • 6.4 Interpersonal Disputes & Background Checks: We facilitate social introductions but do not conduct criminal background checks or control individual user conduct. You are solely responsible for your interactions with other participants. We disclaim all liability for any loss, damage, harm, or distress resulting from the acts, omissions, or conduct of any third party or matched participant.

  • 6.5 Total Incident Exclusion: To the maximum extent permitted under Hong Kong law (including Cap. 71 Control of Exemption Clauses Ordinance), [Insert Brand Name], its officers, and employees shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your participation in any Event, use of the Platform, or reliance on Platform content.

 

7. Member Obligations, Eligibility, and Conduct

 

7.1 User Obligations

By accessing or using our Services, you agree to:

  • Provide Accurate Data: Maintain accurate, complete, and up-to-date account details at all times and update your profile promptly if any information changes.

​

  • Maintain Account Security: Keep your login credentials strictly confidential. You are solely responsible for all activities occurring under your account and must notify us immediately at [Insert Support Email] if you suspect unauthorized access.

​

  • Comply with Laws and Venue Rules: Abide by all applicable local laws, regulations, and safety policies, as well as specific rules, entry conditions, and conduct policies established by each Venue and our platform safety guidelines.

 

7.2 Eligibility Requirements

You warrant that:

  • You are at least 18 years of age (or legal age in your jurisdiction);

  • You act as an individual consumer outside professional activities, and are not under guardianship, curatorship, or court-ordered assistance;

  • You have no serious criminal convictions; and

  • You have no prior history of account suspension or termination on our platform.

If you no longer meet these requirements, your access to the Services will be automatically revoked.

 

7.3 Personal Attendance

Event passes and table reservations are strictly non-transferable. You may not bring uninvited guests, third parties, or non-members to an Event, even if those individuals are registered users of the platform.

 

7.4 Prohibited Conduct & Activities

You agree strictly not to:

  • Solicit personal, financial, or banking details from other users;

  • Access or use another member's account without authorization;

  • Conduct commercial promotion, political campaigns, propaganda, or unauthorized commercial activities;

  • Share private information, personal data, or unauthorized depictions of other users without their express consent;

  • Use code, meta tags, or redirecting links referencing [Insert Brand Name] to third-party websites;

  • Develop or use unauthorized third-party applications interacting with our Services;

  • Create multiple accounts, including after account suspension or termination for any reason;

  • Exploit the platform for unlawful, deceptive, or fraudulent purposes, including sharing content that involves or encourages the exploitation of minors or pornographic material;

  • Post or transmit malicious code, viruses, spyware, or harmful materials that disrupt our systems or harm our reputation;

  • Share content that is abusive, defamatory, discriminatory, racist, misleading, offensive, or violates public decency or third-party intellectual property or privacy rights; or

  • Fail to pay your individual share of dining, venue, or beverage bills.

 

7.5 Sanctions & Appeals

  • Sanctions: Breach of these obligations or engagement in prohibited activities may result in the immediate suspension or deletion of your account without notice or refund. We reserve the right to initiate legal proceedings where appropriate.

​

  • Appeals: If your account is suspended or terminated, we will notify you via email. You may appeal this decision by contacting support at [Insert Support Email] within seven (7) days of receiving notice.

 

8. Subscriptions, Payments, and Cancellations

  • Pricing & Promotions: All fees for memberships, subscriptions, and event passes are displayed on the platform in the specified currency. Any promotional rates, trial periods, or discounts are subject to the specific duration, conditions, and expiration terms displayed at the time of purchase.

​

  • Payment Processing Methods: Mobile app payments are processed directly through Apple’s App Store or Google Play Store (depending on your device). We have no control over app store payment processing, foreign transaction fees, or currency conversions, and we do not store or process your bank or credit card details. Website payment options depend on your location, device type, and currency.

​

  • Billing & Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date via your account settings or app store subscription controls. Each renewal period initiates a new charge. In the event of payment failure, your subscription and platform access will be suspended pending full payment.

​

  • Subscription Cancellation: You may cancel your subscription at any time via the Platform or your app store settings. Cancellation takes effect at the end of your current billing period, and each paid subscription period will be fully honored. Note: Deleting the Mobile App from your device does not cancel your subscription.

​

  • No-Refund Policy: All membership payments are final and non-refundable to the extent permitted by law.

​

  • Event Cancellations & No-Shows: You must cancel event registrations within the designated cancellation cutoff period specified on the platform. Failing to attend a confirmed event ("no-show") or late cancellations disrupt event planning. We reserve the right to charge a no-show administrative fee (up to [Insert Percentage, e.g., 35%] of your monthly subscription fee) or temporarily suspend your account for repeated infractions.

​

 

9. Intellectual Property & License​

  • Scope of License: By agreeing to these Terms, you grant us a worldwide, transferable, and sublicensable license—valid for the full term of intellectual property protection—to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, reformat, incorporate into other works, promote, distribute, and make accessible to the public any content, text, or media posted or sent on the Platform (including any information you authorise us to access from third-party services), in whole or in part, across any format or medium now known or developed in the future.

​

  • Necessity & Consideration: This license is strictly required to operate the Platform, deliver matched group Events, and facilitate social experiences, and is granted in direct consideration for your right to access and use the Platform.

​

  • Personal Data Exclusion: This license applies solely to user-contributed content and explicitly excludes your non-public personal data, which remains protected under our Privacy Policy.

​

  • Platform Ownership: All app designs, logos, software, and platform content belong exclusively to [Insert Brand Name] and are protected under intellectual property laws.

​

  • Limited User Use: You are granted a personal, non-transferable right to use the platform for your own private, non-commercial use while your account is active.

​

  • Prohibited Use: You may not copy, scrape, or exploit any part of our app or platform for commercial purposes without our written consent.

​

  • Hosting Provider Protection: We are not responsible for content posted by users, but we will promptly remove any illegal or copyright-infringing material once reported to us.

​

​

10. Promotional Media

  • Event Photography: By attending our Events, you grant us a non-exclusive, royalty-free license to use photographs or video footage captured during events for marketing and promotional purposes on our platform and official social media channels. You may opt out or revoke this consent at any time by contacting us in writing.

 

11. Personal Data and Privacy

  • Priority of Privacy: Protecting your privacy is a core commitment. The collection and processing of your personal information are governed by our Privacy Policy. By accepting these Terms, you also agree to our Privacy Policy.

​

  • Rights & Compliance: For complete details on how we collect, store, and safeguard your data—and to learn about your rights under the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and other applicable privacy laws—please visit our Privacy Policy at [Insert Your Privacy Policy Link].

 

12. Dispute Resolution & Governing Law

  • 12.1 Informal Dispute Resolution: Before initiating formal legal proceedings, you agree to first contact our customer support team at [Insert Support Email] and attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Platform informally in good faith. We will attempt to resolve the issue within thirty (30) days of receiving your notice.

  • 12.2 Governing Law: These Terms and any non-contractual obligations or disputes arising out of or in connection with them shall be governed by, construed, and enforced in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR).

  • 12.3 Exclusive Jurisdiction: If a dispute cannot be resolved informally within thirty (30) days, both you and [Insert Brand Name] agree to submit to the exclusive jurisdiction of the courts of Hong Kong (including, where applicable, the Small Claims Tribunal).

bottom of page