1. PERSONAL DATA COLLECTION

Depending on how you interact with us and the Shavedays Services, we may collect the following categories of Personal Data from and about you:

​

Personal Data You Voluntarily Provide To Us

• Identifiers & Account Details: Your full name, postal address, shipping address, email address, telephone number, unique online identifiers, account log-in details, and passwords chosen to secure your account.

​

• Subscription & Commercial Information: Your purchase and usage history, product and grooming preferences, historical billing dates, active delivery intervals, items in your upcoming Restock Box, and delivery pause/modification logs.

​

• Payment & Automated Billing Data: When you make a purchase or enroll in an automated recurring Subscription, payment details are collected based on your chosen method. This includes your billing address, credit or debit card details, or digital wallet tokens (e.g., PayPal, Apple Pay).

  Secure Storage Notice: For our automated recurring Subscriptions, your payment details are securely processed and tokenized by our PCI-DSS compliant third-party payment gateways (such as Stripe). Shavedays does not directly store your full credit card numbers or CVV on our servers; encrypted tokens are securely retained by our processors to facilitate authorized automated recurring billing cycles corresponding to your selected Restock Box frequency.

  ​

• Research, Feedback & Surveys: Personal Data you provide in connection with an online survey, review, or research panel administered by us. This may include your shopping habits, lifestyle preferences, grooming routines, behavioral characteristics, as well as photos, videos, or other user-generated content.

​

• Third-Party Referrals: If you choose to provide us with another person's information (such as name, email, or physical address) to recommend a product or send a gift, we will process that data solely to fulfill your request.

​

Personal Data Collected Automatically

When you access or use the Shavedays Services online, we—along with our third-party analytics and advertising partners—may automatically collect certain information about your online activity using cookies, web beacons, pixel tags, log files, and mobile analytics software:

​

• Device and Technical Information: Your IP address, unique Device Identifiers, browser type, mobile device manufacturer, operating system, mobile carrier, phone network information, and email client configurations.

​

• Usage and Activity Information: Pages viewed, referring websites, navigation paths, date and time of visits, time spent on our Services, and the frequency of your return visits.

​

• Interaction Data: Keystrokes, mouse movements, form field entries, recordings of chat sessions, inputs into our AI-supported customer service tools, and overall interaction with our online advertisements.

​

• Email Engagement Tracking: Whether you opened, forwarded, or clicked links within marketing and operational emails sent by Shavedays.

​

• Geolocation Data: Information about the approximate location of your device when accessing our Services, or precise location data if you explicitly enable location tracking features on your mobile device.

​

Personal Data Received from Third Parties

• Trusted Partners & Aggregators: We may obtain demographic information, lifestyle preferences, media consumption habits, or previous shopping patterns from public databases, marketing partners, advertising networks, or data brokers to ensure our services remain accurate and personalized.​

​

• Social Media Integration: If you choose to link your Shavedays account with Facebook or other social media accounts, we may automatically receive specific information from those platforms based on your social media privacy settings (e.g., your name, profile picture, username, age range, location, and public interests).

​

Data Aggregation

We may combine and aggregate Personal Data obtained from multiple sources (such as your online activity, offline customer service calls, and third-party data). Once combined, this information is treated as Personal Data and is fully protected in accordance with this Privacy Policy.

​

​

2. HOW WE USE THE PERSONAL DATA COLLECTED

We use your Personal Data for the following necessary business and commercial purposes:

 

For Customer Service and Subscription Management:

• To set up, manage, verify, and personalize your consumer account;

​

• To track, log, and maintain automated subscription preferences, including active delivery frequencies (1, 2, or 3 months), lockout period modifications, historical billing intervals, delivery pauses, and account cancellation logs to prevent unauthorized or redundant billing cycles;

​

• To process your payments, authorize recurring billing, fulfill your orders, arrange for tracked courier shipping, and handle returns or refunds;

​

• To respond to your inquiries, provide automated chat assistance via customer service bots, troubleshoot account defects, and verify your identity;

​

• To contact you regarding your transactions, automated billing issues, upcoming Restock Box changes, or material alterations to any Shavedays policy.

​

For Operational Improvement & Commercial Optimization:

• To monitor and safeguard the technical stability, functionality, and security of our Services;

​​​

• To protect our business against fraudulent transactions, identify potential hackers, prevent unauthorized account access, and manage overall risk exposure;

​

• To undertake market research, review operational efficiency, develop new grooming products, and enhance our online platform;

​

• To serve you with tailored content, product recommendations, and targeted promotional offers across the Shavedays Services and third-party platforms.

​

De-Identified Data Notice

We reserve the right to completely de-identify or aggregate data such that it can no longer be reasonably associated with you. Because it falls outside the scope of Personal Data, such anonymous data may be used for analytical or corporate reporting purposes without restriction.

​

3. DISCLOSURE OF PERSONAL DATA

We may disclose your Personal Data to the following categories of recipients to fulfill our contractual commitments to you:

• Subsidiaries and Affiliates: Shared within our corporate structure for internal operational, administrative, and data analysis purposes.

​

• Third-Party Service Providers: Entities that perform technical, financial, or logistics functions on our behalf, including website hosting, secure credit card payment processing, data analytics, automated email deployment, customer support management, and tracked postal or courier delivery services.

​

• Business & Promotion Co-Sponsors: Trusted partners with whom we jointly run sweepstakes, contests, or co-branded grooming promotions, where you have explicitly opted in to participate.

​

• Analytics and Advertising Partners: Third-party networks (including Google Analytics and Meta Pixels) that assist us in tracking platform performance, segmenting customer demographics, and optimizing our digital advertisements across the Internet.

​

• Corporate Transactions & Asset Transfers: In the event of a merger, acquisition, asset sale, corporate due diligence process, or insolvency/bankruptcy proceeding, your Personal Data may be disclosed or transferred as part of our business assets.

​

• Governmental, Regulatory, and Legal Authorities: We will disclose your data if required to do so by Hong Kong law, in response to lawful requests by law enforcement agencies, to protect our legal rights, to enforce our Terms of Service, or to protect the safety and property of our users or the public.

​

4. DIRECT MARKETING & HONG KONG PDPO COMPLIANCE

In strict compliance with the Personal Data (Privacy) Ordinance (PDPO) of the Hong Kong Special Administrative Region, Shavedays enforces a rigorous policy regarding direct marketing:

• No Selling of Data: Shavedays does not sell or rent your Personal Data to third parties for financial compensation or commercial brokerage.

​

• Affirmative Opt-In Consent: We will never use your Personal Data (such as your email or phone number) or transfer your data to third-party marketing companies for promotional purposes unless we have first obtained your explicit, voluntary consent (e.g., via an un-checked box during registration).

​

• Your Right to Opt-Out: You have an absolute, unconditional right to object to and withdraw your consent for direct marketing at any time. If you no longer wish to receive marketing communications, text messages, or newsletters from us, you may instantly opt out by clicking the "Unsubscribe" link at the bottom of any email, or by emailing our team directly at customerservice@shavedays.com. We will process your opt-out request promptly and completely free of charge.

​

• Transactional Messages Excluded: Please note that even if you opt out of promotional marketing, you will continue to receive transactional, non-marketing communications from us regarding your active subscription status, billing alerts, Lockout Period deadlines, and direct customer support replies.

​

5. YOUR PRIVACY RIGHTS & HOW TO SUBMIT A REQUEST

Under the Hong Kong PDPO, you possess specific statutory rights regarding the control of your Personal Data:

• Right of Access: You have the right to request confirmation as to whether we process your Personal Data and to receive a clear copy of the specific pieces of Personal Data we hold about you.

​

• Right of Correction: If you discover that any Personal Data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we make immediate corrections.

​

• Right of Erasure (Deletion): Subject to structural legal exceptions (such as ongoing subscription billing or tax auditing), you may request that we securely wipe your Personal Data from our active production systems.

​

Request Procedures & Identity Verification

To exercise any of the applicable data rights listed above, please submit a formal written request to our support team at customerservice@shavedays.com.

​

Before responding to requests for data access, deletion, or correction, we may ask you to provide specific account information or confirm transactions to securely verify your identity and protect your data from bad actors.

​

• Response Timeline: In accordance with Section 19 of the Hong Kong PDPO, Shavedays will respond to and comply with your verified data request within forty (40) calendar days from the date your request is received. If we require additional time due to extreme complexity, we will notify you within that same window.

​

• No Account Required: You are not required to maintain an active account with us to submit a privacy request.

​

• Non-Discrimination: We deeply value your privacy and will never discriminate against you, restrict your account, or alter your product pricing in response to you exercising your legal privacy rights.

​

Agent Requests

You may authorize a legal representative or authorized agent to submit a privacy request on your behalf. Authorized agents must demonstrate that they possess explicit written permission from you or hold a valid power of attorney. Shavedays retains the right to contact you directly to confirm the agent's authorization. Agents are strictly prohibited from using your data for any purpose other than fulfilling your direct request.

​

​

6. USER CHOICES & COOKIE PREFERENCES

Browser Cookies

Your web browser provides tools that allow you to control, delete, or reject tracking cookies and similar tracking elements. For specific instructions on managing these cookies, please consult the "Help" section of your browser software. Because tracking choices are specific to each browser and machine, you must configure your cookie preferences separately on every device you use to access the Shavedays Services.

​

Interest-Based Advertising Opt-Outs

Some of our digital tracking partners (such as social media platforms or search engine networks) allow you to opt out of targeted tracking or adjust your advertising profiles directly through their dashboard settings. We encourage you to review their independent privacy settings to manage your exposure to personalized internet advertisements. Even if you disable targeted tracking, you will still see advertisements across the web, though they will be significantly less relevant to your shopping habits.

​

7. RAZOR REWARDS MEMBERSHIP PROGRAM

Shavedays operates an optional customer loyalty tier named "Razor Rewards", where members earn tracking points for commercial purchases or engagement actions.

• Member Perks: Enrolled accounts receive specific benefits, including but not limited to: shipping discounts, early access to new product drops, invitations to regional brand events, product pre-launch testing, and priority customer service queuing.

​

• Data Collected: To administer this loyalty tier, we collect your name, email address, transaction history, birthday month, and point balances. This data is processed to deliver tailored rewards notifications and optimize program parameters.

​

• Voluntary Participation: Joining Razor Rewards is completely optional. You may withdraw from the program or request data removal at any time by emailing customerservice@shavedays.com. Please note that if you request the total deletion of your tracking data, we will be unable to calculate your historical points or maintain your access to these membership benefits.

​

8. DATA SECURITY & RETENTION

Security Guardrails

Shavedays implements industry-standard administrative, technical, and physical security protections designed to shield your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. All internet communications on our storefront are encrypted using Secure Socket Layer (SSL) technology. However, please be aware that no method of transmission over the internet or digital storage is 100% secure, and you provide your data at your own risk.

​

Information Retention

We retain your Personal Data only for as long as necessary to achieve the operational purposes detailed in this Privacy Policy, or as mandated by statutory legal, taxation, and corporate reporting compliance standards in Hong Kong.

• Active Subscribers: For individuals with an active Shavedays membership, your data is retained continuously to process your automated recurring shipments.

​

• Cancelled Accounts: If you cancel your Shavedays subscription, we will retain your account data, transaction logs, and history for a reasonable statutory period thereafter to resolve lingering billing disputes, satisfy corporate tax audits, and prevent promotional trial abuse (e.g., tracking historical sign-ups to ensure users do not create multiple dummy accounts to exploit discounted or free trial periods).

​

9. THIRD-PARTY LINKS & INTERNATIONAL TRANSFERS

Other Sites and Hyperlinks

The Shavedays Services may contain hyperlinks to external websites or applications owned by third parties, including fulfillment partners or co-branded sponsors. Shavedays does not govern, review, or accept responsibility for the privacy practices, tracking cookies, or contents of those external sites. Your interactions on third-party platforms are governed strictly by their respective privacy policies.

​

International Data Transfers

Shavedays is a business registered in Hong Kong. However, we or our service providers may process, transfer, and store data on secured cloud infrastructure located in various external jurisdictions. By using our services, you acknowledge that your Personal Data may be transferred outside of your home country to cloud servers where data protection and legal access laws may differ. Rest assured, we contractually require all international processing partners to enforce technical security standards equivalent to Hong Kong's PDPO regulations.

​

10. CHILDREN'S PRIVACY

The Shavedays Services are intended solely for adult consumers and individuals who possess the legal capacity to enter into binding contracts. In accordance with our Terms of Service, you must be 18 years of age or older to utilize our platform. We do not knowingly collect, track, or solicit Personal Data from children or individuals under the age of 18. If we become aware that an underage individual has provided us with personal information, we will delete it from our servers immediately.

​

11. CHANGES TO THIS PRIVACY POLICY

Shavedays reserves the right to modify, update, or revise this Privacy Policy at any time to reflect shifting regulatory environments or enhancements to our subscription service. The "Last Updated" date at the top of this page will indicate when the policy was most recently changed. For material updates that impact active subscription billing or fundamentally alter how we use your data, we will provide you with at least fourteen (14) days' prior notification via your registered email address or via a prominent pop-up notice on our platform.

 

12. CONTACT US

If you have any questions, comments, or concerns regarding this Privacy Policy, your legal rights under the Hong Kong PDPO, or how your automated subscription data is handled, please reach out directly to our team:

Email: customerservice@shavedays.com

Subject Line: Re: Shavedays Privacy Policies